We want You To Be Hooked On Your Purchase
Shipping
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We offer standard and express shipping australia wide. Your preferred method of delivery can be selected at checkout.
We do our best to dispatch all orders within 3 business days, however this may take longer during busy periods.
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Shipping fees depend on your location and the selected shipping method. You'll be able to view the exact cost during checkout before finalizing your purchase.
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This depends on your location and which shipping method you select at checkout.
Once your order has been despatched, please allow the following timeframes for delivery:
Standard Shipping: 3-7 business days
Express Shipping: 1-2 business days
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The Bronze Hook is very young, at this stage we are only offering australia-wide shipping while we grow.
Returns
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All our items are made with the hope that you love your purchase. But if you are not happy with your order, we offer a 30 day satisfaction guarantee. items can be returned within this timeframe provided the item is in it’s original condition.
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Please email thebronzehook@gmail.com with your order number and the reason you would like to return the item. We will then provide you with instructions on how to return your purchase.
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Unless your item is defective or there was a mistake in your order, all shipping return costs is in the responsibility of the customer.
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After we receive your returned item, we will inspect the product to ensure it’s in original condition. Then the refund can take 5-7 business days.